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Understanding Your Bill
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Printed Bill ExplanationYour bill is a clear, concise statement of your water and sewer usage. The bill format has recently changed to support DCWASA's new, state-of-the-art customer information and billing system. We can now provide you with more detailed billing information, payment options, and a line item breakdown of charges. We are in the process of updating owner names on the bills. If the name on your bill is incorrect, please contact us to update your account. You do not need to do anything different to pay your bill, although further down the screen is an extensive list of payment options for your convenience. See a sample of a bill [PDF 517 KB] Bill Payment OptionsDCWASA offers several ways for you to pay your bill:
How To Read Your Water MeterSince most District water meters include a device that allows WASA to read meters electronically, there should be no need for a consumer to read a water meter. However, for those inquisitive customers who really want to know how to read a water meter, the following illustration should prove helpful. Almost all District residential water meters were manufactured by ABB or AMCO. The meters and registers are identical and are distinguishable only by size and manufacturers name. A typical residential meter today is 1" in size although WASA also uses 5/8" and 3/4" meters for some smaller residential homes. Consumption is determined by subtracting the current read from the previous read. The numbers on the register with the black background are fractional units similar to a decimal place that helps us convert cubic feet (cf) into hundred cubic feet (ccf) for billing purposes. In the illustration below, a new meter was installed at a residence. After the first month, the customer used 844 cubic feet (cf) of water. Since WASA bills in hundred cubic feet (ccf) units of measure and in whole units simply ignore the numbers with the black background. The current reading below is 8 ccfs minus 0 from the previous read, which equals 8ccfs.
To determine your water and sewer charges, multiply the consumption by the current rate for water ($2.03 per ccf) and the current rate for sewer ($3.06 per ccf) or use the combined rate of $5.09 per ccf. In the example above the 8ccfs equals $16.24 for water and $24.48 for sewer. Don’t forget to add in your meter fee and the District Government’s right-of-way fee and storm water fee to calculate your entire bill.
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